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Share stories from the front lines dealing with the Karens and Kevins out there.
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What is it with Memorial Day around the corner bringing out the worst in customers... Just had a customer spit on the new kids face, it's her 4th day as a checker and the customer spit on her face when … more

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Had a customer lie on me several times in a scathing review. She was missing a kid’s meal which was my bad for not ringing it up but at the same time, I read it back to her and she didn’t correct me a… more

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I had a call where the customer insisted that we pray together before discussing her account details. How do you respect religious expressions while keeping the call professional?

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A lady called and tried to order a pizza from our tech support line. She wouldn’t believe she had the wrong number until I helped her find the correct one. Now that's a new one!

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Not crazy, but this past Sunday I had to deal with two different types of customers. One who was a former member of the museum keep that in mind. The other being a friend of an artist who wanted to ge… more

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I simply said to a customer "I really don't want to be here working on a mother's day when my mom just died weeks ago... And the customer had the audacity to say "take a cap of peroxide an… more

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Can anyone one help me getting reference in Oshawa .

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Had a guy insist that we should play specific music to help plants grow better in the store. He even brought a playlist. Do your customers ever give peculiar advice for improving the store environment… more

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Had a customer demand a refund on a mirror because she said it was "giving her bad vibes" and causing household strife. Ever had superstitious returns? How did you handle them?

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Twice now, I've encountered someone about to walk into the employee door where I work. For context, it's a nondescript door, hidden back in a 'cubby' behind where the backup generators are and NOW… more

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Hello, my boss have asked me to prepare Standard Operating Procedure for Procurement department, receiving department, and Store department. Indicating the firms, who, what, where and why format. How … more

Hello, I’m a disabled veteran looking for part time employment. I’m a hard worker and a quick learner. I currently live in Chillicothe, Ohio and would prefer a job here. It’s been at least 5 years … more

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A couple brought their cat to help them choose a carpet because they wanted to make sure the texture was "pleasing to its paws." It actually picked one! Who else has seen pets involved in sh… more

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Can you tell me of it is normal to be interviewed through the Signal app for Data Entry position?

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Hello! I would like some advice which is I work at a Harris teeter in Gainesville Va working in the pizza department twice a week. I started to get a lot of complaints about the pizzas having too muc… more

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Ever had a customer try to return a used item from a different store? This guy brought in a toaster, still with breadcrumbs, and swore he bought it from us. Ever had to deal with a blatant return scam… more

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I’m struggling so badly to find an online job niche where I can earn some passive income without being in the US. My country has some restrictions so many of the platforms I can’t use . I’m need help … more

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Today, someone insisted I check in the back for a product I knew wasn't there. After the fifth time checking, I just stopped going back. What do you do when customers don't take no for an answ… more

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Is anyone else tired of customers who claim a food allergy that they really don't have? Like they really must not understand all the work we go through when it's an allergy and not just a pref… more

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I need a wfh job that’s hiring immediately can someone help me out please

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A kid once managed to lock himself inside a display model of a washing machine. It took hours to get him out safely. (Not sure why the door wouldn't open back up) Ever had any mishaps with childre… more

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I had a customer come in looking for a certain battery for a handheld tool. It was a brand that we don't carry. He was so pissed that to was going to call corporate and tell them we refused to sel… more

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Had a customer who insisted on speaking to the manager before I even greeted her. Turned out, she just wanted to compliment the store. Ever been caught off guard by a customer's intentions?

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Ok, so the other day, we were doing our shift in the restaurant. So far, so good. The waiter on my shift was a little stressed because a customer was constantly changing her mind and trying to order differe… more

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Someone gave me a VERY obviously fake $20 bill the other day. I told him that it wasn't real, and couldn't accept. After I showed him the missing security features, he said that $20 bills don&… more

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is anyone looking for a employee that has customer service experience and willing to work from home ? PS I’m Bilingual

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The customers who get mad at you, because it's a holiday weekend and everything for your exhibition is sold out.

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One customer punched me in the face. It was early on during pandemic. The customer asked to put money on a prepaid card. I called over the manager to do that. While having issues scanning the card, the customer got irate. My manag… more

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I’m a counterbalance forklift driver !! I’m in need of a job I live in London if there is any available job please get across to me

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I love it when customers come in when you're about to close, all just to ask you if you have something that doesn't exist. But she was convinced we had it in a different store in a different s… more

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What are your best tips for calming down after a tough customer interaction?

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Who has ever had this happen at their place of work? People who aren't associated with your job or building in capacity always want to come in for free.

EX: You work at the Musuem of Women's H… more

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I have someone who comes into my store four times a week...has only purchased from us twice in the last year. and she still comes in four times a week, at least...every time she comes in she asks if t… more

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Lady accused me of deliberately hiding items she wanted to buy because we were "out of stock" of...literally everything on her list. Some people see conspiracies everywhere.

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Have you all ever listened to the podcast "Beach Too Sandy, Water Too Wet?" They read 1-star reviews of business from Yelp, Google, etc. Reminds me of so many of our customers.

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A group of kids used the store as their personal Nerf battleground. My pleas for them to stop were met with foam darts to the face before they ran out. Do you think kids are worse behaved now than the… more

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Our truck(inventkry supplier) company sucks, a lot, at their jobs. We're lucky if we get a truck delivered with all the correct items, let alone on the correct day. This means we run out of things… more

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I’ve had some pretty nasty ones but there is 1 woman that I will never forget for as long as I live. I was working in a retail store and this lady came up to the register to pay. After I gave her the … more

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A man demanded a refund on a book he'd clearly read from cover to cover. His reason? He didn't like the ending. What is the thought process here?

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