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a Customer Service Representative

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Had one of those days where the system kept freezing on me. Instead of just admitting the software was the issue, my manager was like, “must be your internet, go try it from the office.”

So I packed everything up, went all the way there and surprise, surprise, same issue, same errors. At that point I just sat there like, “yep, definitely my Wi-Fi’s fault.” 🙃

Why do managers always deflect instead of just saying, “yeah, the system’s messed up”?

4 reactions

a year

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a Team Leader 1

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Being at home introduces a lot of variables to connection, etc. It’s just a lot easier for them to say it’s a ‘you’ problem, instead of looking at services and whether they are up or not. If you have IT support, I always go to them first.

2 reactions

a year

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Totally, it’s the easiest excuse to throw out. Instead of checking if the service is actually down, it’s just quicker to blame the person on the other end.

10 months

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Pro

Because many managers just want to put the blame on the agent, while insisting we follow the company’s so-called rules strictly by the book.

2 reactions

a year

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Right? Feels like they’re just looking for someone to pin it on while hiding behind “rules!

10 months

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Pro

“Haha classic—blame the Wi-Fi instead of admitting the system’s broken. Managers love a good deflect.”

2 reactions

a year

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a Customer Service Representative

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Haha exactly they’ll do anything but actually accept the mistake!

10 months

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a Data Engineer

▸ Strategy

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American Express Hey Guys,Can anyone who is a Data Engineer and working with Big Tech Companies share some light on how you guys are preparing for interviews?How are you learning so fast/so much?Can you please share some plan or guide me on what resources you are following?There are too many things. And in my current organization I am not able to learn those.I want to learn fast and more.I see profiles on LinkedIn that are filled with big data techstack.Please guide. Adobe Amazon Walmart Expedia, Inc. American E

8 reactions

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works at Solugenix

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Good morning, I work for Solugenix placing top notch candidates at companies throughout the US. I just started at Solugenix so anyone who needs any assistance either finding a job or looking for candidates please let me know. Thanks and have a great day.

3 reactions

Posting as :

works at Stratus Neuro

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Currently a MS in Finance candidate. Got into the MBA program with a finance concentration at the same school - Johns Hopkins. Don’t care about target , non -target (already happy with my role, industry, firm). What’s more valuable in terms of longer term prospects between the two degrees? Any thoughts or guidance?

1 reactions

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a Senior Media Specialist

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Going from PR agency to a marketing role in-house, tips and advice pretty please!!!

3 reactions

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a Senior Product Manager

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Any 🐠 here follow the r/formuladank subreddit , I just joined and oh my gosh its hilarious. I laughed so much on all the meme’s they post in there

6 reactions

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works at Moskowitz

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XPost: Chocolate Pistachio Cantucci, a bigger lighter textured version of biscotti from Tuscany.

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a Senior Manager

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Mentor

Looking for some interesting plays that are not Doge, GME, etc (already in those 😅). Thoughts?

1 reactions

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a Manager

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Bowl Leader

Baller Fam! Anyone playing in Waupaca this week? Need food reccos.

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works at Wisconsin Middle School

▸ Education

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Should reading movie/tv subtitles count as reading? Why/ Why not? I actually have a different arguing it should count if the show is muted or in a different language. I have nothing...

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a Senior Consultant

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Best podcasts, YouTube, TikTok, or um books for interview prep for consulting?

3 reactions

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works at Lockheed Martin

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Anyone else like gnocchi a lot? I like it bc it’s lower cal than pasta but still rly filling

4 reactions

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works at Accenture

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Joining via acquisition as an L7. Do the bonuses typically pay out most years? At what average percentage amount?

1 reactions

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works at Accenture

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UK fish - 1) Level 2) Salary 👇GO!

4 reactions

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works at Presidio Inc.

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Can someone please refer me to Cisco ?

1 reactions

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I am moving to Bangalore the next weekend, by 17th July. Seems there is a slight increase in covid cases, would it be better to come now or should I ask my manager to come to office after some weeks once everything seems fine?

2 reactions

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works at Accenture

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I received a mail from IBM to login in Candidate portal with your email id to see the offer letter. When I am trying to login it's giving error as invalid username.

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an Associate Attorney

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Did anyone lateral into big law? First year in insurance litigation defense and I’m looking to see if it’s even possible to break into big law in a year or two

1 reactions

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works at Hafele

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Hey folks, how many years of experience do you carry in sales? One positive input to succeed from your own experience

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a Senior Tax Accountant

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Enthusiast

8/12 Thread (General):

3 reactions

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a Litigation Associate

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Any insight into hours/culture at WilmerHale in LA? specifically in lit.

1 reactions

Additional Posts in Crazy Customer Stories

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a Sales Associate

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Hi how much does a florist get paid per hour? Thanks

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works at Schlotzsky's

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I had customers tell me how amazing the salads I make for them. It’s great that I can make salads that good!

8 reactions

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works at Tata Consultancy

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"Evaluation In Progress" what is this mean in TCS. Got mail to upload the documents and current status "Evaluation In Progress". Other side I see Intervew Process as " Prepare Better Learn more about the..." see the screen shot.

Finally what all this mean ?

3 reactions

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Being at home introduces a lot of variables to connection, etc. It’s just a lot easier for them to say it’s a ‘you’ problem, instead of looking at services and whether they are up or not. If you have IT support, I always go to them first.

Because many managers just want to put the blame on the agent, while insisting we follow the company’s so-called rules strictly by the book.

“Haha classic—blame the Wi-Fi instead of admitting the system’s broken. Managers love a good deflect.”

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