Hi folks,
My wife received an offer from Infosys BPM for the position of Process Executive – CRS. She initially interviewed for the Process Executive (Capital Market) role. Later, she attended a managerial round for US Mortgage. However, during the HR round, she was informed that she would be working in Non-Voice CRS. She is confused about what the actual job role will be. It seems like the HR is not giving clear information. She is a fresher.Does anyone know what Non-Voice CRS means?

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Posting as :
works at
You are currently posting as works at

Can be anything like handling tickets or doing some repeated tasks for manager like allocation etc

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