I had a kickoff call with a new client today. I'd sent over a concise, two-page project brief to set the stage. From the start of the meeting, it became clear they weren't prepared. When asked, they said, "Oh, we skimmed it." 🙄 What's your first thought when you hear that? I bit my tongue and calmly re-explained everything on the spot.

likehelpful
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They’re busy people and, while this project is your world for an x number of weeks, they have multiple other priorities, many of which are more important than this engagement. It’s fine, you move on, and, going forward, specify which deliverables are critical for them to review before a meeting vs others they may skim through.

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Brother what? Is this your very first consulting gig ever? This bothered you so much that it warranted a post?

funnylike

That happens all the time.

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Exactly that this happens all the time that it’s UNACCEPTABLE.

For all of us to value each others’ time and be conscientious in our work (what’s expected, where we can lean on each other to make work easier, and frankly what we’re all paid to do), better to postpone a couple days as needed to actually give the time necessary for prep. Incumbent on the other team to be honest and actually say “ appreciate your prep in this and want to be prepared and all-in when we discuss, any chance we can push this a day or two?”

That honors the work, co-workers’ time and authentic care all around.

We have to remember anything scheduled and related to the work, someone cares about it and someone’s putting an effort and it’s really not ok to treat it like it doesn’t matter.

We all need to grow up, not take as norm what’s done, because it’s rampant. That’s slippery territory for all sorts of trouble.

Be honest, transparent, don’t make excuses, do what’s right. Life and work isn’t perfect, and being HUMAN with each other is unfortunately less and less prioritized.

We all have a part in it. We all contribute to our workplace culture with every choice, and really hurt that culture when we don’t show respect and fail to do the right thing.

Dude clients hardly ever read deliverables ahead of meetings. Especially when it's for a kick off call (on a holiday?) after the long weekend.

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How many YOE do you have?

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Are you one of those fresh out school SCs that got lucky with a high offer cuz we couldn't compete with big tech?

In fact some corpo orgs encourage everyone to take 5 min in the meeting to read a prepared, concise brief in silence before the meeting actually starts

funny

we literally need to force them to read every single word we have sent to them, and quiz them to be qualified to attend the meeting.

funny

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