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It’s ageism and not your fault. I’m 48 and in insurance and this has been happening since my late 30s. Especially like you said with younger screeners or recruiters. Employers ask weasel questions to get a sense of age like “when did you graduate XYZ University?” When they figure out what generation you come from the tone shifts.
Probably a little of both. You were able to tell through a phone call, no video, that someone was 23?
You can’t tell the exact age, but yes, you can gauge age over the phone. Spending 9.5 hours a day on the phone, I can tell.
If you are really concerned about that, make it a point to have an answer that shows you are willing to learn and flexible. Ageism is absolutely a thing, but you also can’t use it as an excuse for everything when you can try to work around it.
If it was just a call, I would say you might be being paranoid. They probably don't even realize how old you are. It is fair to be cognizant of it though because it does happen.
Do you have all of your work history on your resume? Dates of graduation listed? Take a look and see if you can make any changes and alleviate any immediate bias based on age.
Definitely go back 5 yrs on resume. No more than 10 if it applies to role. Remove dates from degrees or certifications.
Verbiage can show age. Be up on current terms/phrasing for the conversation.