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I hate to give such an unsatisfying answer, but it just sort of happened. I used to take every no and negative interaction personally, and it crushed my self-esteem. Over time, though, I just stopped caring - experience it enough times and eventually you realize it's just part of the game and get desensitized to it.
Conversation Starter
OP, how’s it going?
I have been in sales so long and I hate letting people down or when they are mad. I have one customer recently that is angry with me because 1 of his products is delayed and the product install is now delayed a few weeks. I’m very frustrated where I work right now and honestly it’s making it easier for me to say oh well this is the situation I didn’t create it I can only do so much. If I had to have answered this last year I would have been bending over backwards to fix something that really couldn’t be fixed I have been in sales about 30 years .