I’ve seen increased interest in virtual assistants (VA) in the past few weeks - have you used a VA and if so, for what tasks? Any recommendations on tasks that are good to outsource?

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I used to be one actually. Recommend overall. People get mad tasks take longer than they would if you did them yourself, but VAs are great for tasks that (1) are fairly easy to understand and don’t require massive amounts of explaining and (2) require a lot of time. Good things for VAs can include calling customer service for you on a variety of items, doing research on any number of topics (if you are just looking for a source list related to a topic or some stats or background research, VAs can be first round of effort), things like formatting in powerpoints/documents (ie last round on work deliverables). A lot of people use them for scheduling and calendar management too and sometimes for screening calls depending on the industry.

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