So I just got hired at a Fortune 500 company, & got big title jump imo from project coordinator to now program manager(which super grateful for, because I landed this job after a year of rejection), the itself role and the scope is a little foggy. Is it normal for program managers to do a lot of documentation, gather progress reports from various projects, and work on it seems like just that?

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Yes. Project > program means handling ambiguous asks, creating clarity, gather reports and develop insights, and create documentation to drive things forward.

Project is a lot more on the ground day to day work, tactical execution, etc. Program is more strategic, a higher altitude, and broader / more ambiguous in scope.

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