There’s a professional heartbreak in seeing a perfect floor set dismantled by a customer searching for a size clearly on top. While we value accessibility, seeing our labor disregarded so quickly is exhausting. How do you maintain standards during peak hours without hovering or seeming too restrictive?

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I'll admit things like that have bothered me. I'll have things nicely organized and within minutes it looks like a bomb went off. I don't let it bother me too much though, I get paid by the hour, so if I rearrange it all again I'm getting paid as I do it.

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Oh, I am not afraid to hover.

I remember a woman asking for a VERY popular item, that we had one in stock of. I put it in her hand, but she didn't purchase it, and left empty-handed. I knew that, if we didn't find it, we wouldn't receive replenishment, and sales would suffer (I love being blamed for not having great sales in a product that we can't keep in stock. Sounds like a buyer problem, not a me problem(

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I used to get frustated. I would usually do a little during peak hours and then do it all at the end of the day. Sometimes, it is very hard to keep the aisles clean during peak hours.

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