{ "_id": "5d5acc8ac665470021d57365", "_isBlocked": false, "creationDate": "2019-08-19T16:21:30.658Z", "categories": [], "description": "All things Customer Success! Let’s share our victories and best practices to pull our industry FORWARD. ", "relatedCrowdIds": [ "552d1d24dc1c586b09d2d051" ], "fishIconColor": "00fff5", "hideNumberOfUsers": false, "iconUrl": "https://dslntlv9vhjr4.cloudfront.net/bowls_images_2/khp8K5xSoWZjX.jpg", "rectangleIconUrl": "", "isLocked": false, "isCommentsEnabled": false, "isPublic": false, "handleUrl": "customer-success", "isVisible": true, "name": "Customer Success", "networkingEnabled": false, "numberOfNetworkingUsers": 8, "numberOfUsers": 143, "type": 2, "bowlType": "58e6c2e40ebdd20010849126", "bowlTypeName": "Professional Expertise", "background": { "from": "4622D2", "to": "0F71A6" }, "regions": [ "61891c8e2ca26eaffdf8d90f" ], "requestToJoinSettings": { "isJoinReasonRequired": false, "shouldRequestPhoto": false, "isMultipleChoiceEnabled": false }, "bowlTypes": [ { "bowlTypeId": "58e6c2e40ebdd20010849126", "bowlTypeName": "Professional Expertise" } ], "joinMode": 0, "currentMonthPosts": 1, "suggestedIndustry": { "_id": "552d1d24dc1c586b09d2d051", "name": "Consulting", "iconUrl": "https://dslntlv9vhjr4.cloudfront.net/crowd_images/q6ousBABT88sI.png", "crowdIconUrl": "https://dslntlv9vhjr4.cloudfront.net/crowd_images/KF6SyAmqgD6Ae.png" }, "noIndex": false, "lastView": "" }
All things Customer Success! Let’s share our victories and best practices to pull our industry FORWARD.
Sign up to access more conversations in this bowl 🔑

Hi all! I’m a consultant with nearly five years of customer-facing experience, including acting as a CSM for clients immediately after go-live during major CRM implementations.

That exposure to long-term relation… more

I recently took up a Customer Success Manger role at a engineering software company. Previously I was a Project Manager at the same company but wanted to move out of my engineering services role. I primaril… more

like

What is a good OTE for a customer success manager located in SLC exiting Salesforce with three years of experience in strategic customer success. I am seeing initial offers ranging from $100k OTE to $… more

Happy Monday! Recently found a great podcast on Customer Success and wanted to share: Gain Grown Retain. I found it on Spotify and sure it's available elsewhere.

likehelpful

Random question - how do you ensure the customers your service delivery partners manage are receiving a great experience?

That was just a preview…
Sign Up to see all discussions
  • Discover what it’s like to work at companies from real professionals
  • Get candid advice from people in your field in a safe space
  • Chat and network with other professionals in your field
Sign up in seconds to unlock all discussions on Fishbowl.

Already a user?
Login here

Share

Embed this post

Copy and paste embed code on your site

Preview

Download the
Fishbowl app

See what’s happening in your industry
from the palm of your hand.

A phone with Fishbowl app

Scan your QR code to download
Fishbowl app on your mobile

Download app

Sign up for free to join this community on Fishbowl

By continuing you agree to Terms of Use and Privacy Policy

Already have an account? Log in

Sign up for free to continue using Fishbowl

By continuing you agree to Terms of Use(New) and Privacy Policy(New)
Messaging rates may apply

Already have an account? Log in

For account settings, visit Fishbowl on Desktop Browser or

General

Legal