Any advice on working with product managers that turn down or over complicate every insight or suggestion you have? Some days I feel like what am I even doing ?

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That’s a loaded question to be honest. As designers, we put our heart and soul in everything that we do. But it doesn’t mean that we are always right.

Are you sure you are right?

My first step, personally, would be to follow up and ask for more details about why they turn it down. Try to either have a intelligent discussion with the manager so they see how brilliant you are, or to learn from it and do better next time.

Remember your company also hired the manager so their opinion is just important as yours. But it doesn’t mean that their opinion alone is more valuable than yours.

You can always go over their head and talk to their manager. But be careful. Make sure you are in the right to begin with. Because if their manager also agrees with your manager, then it wouldn’t make you look very good.

If you ever want a second opinion of your insights, feel free to reach out.

smart

Vey we’ll put. Thank you for this !

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It’s all about UX maturity in your organization and showing the value it provides. As you scale up in maturity you will find that UX helps drive the roadmap and product executes on it.

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That’s where I’m trying to get but at the moment it’s the opposite.

Connecting design decisions with business goals will help you make a case, which should be done when presenting even if no opposition is expected. There’s a great book from O’Reilly called “Articulating Design Decisions” that helped me improve in this area.

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having research to back it up is always helpful. can't argue with stats.

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