Any stories on failed ERP implementations? Major stabilization issues post go live? How did it work out? Payment or legal disputes? Just curious on what horror stories are out there :)) I’m currently working on one in Europe and damn it sure is rocky.

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If one has ever gone smoothly, please share the story with all of us. These implementations have more problems/baggage/cost than someone with six ex-wives.

likefunny

Yes, had almost every one delivered successfully and on time that I was involved with (before slalom). Biggest success factor was at least 3 test data migration cycles plus a dress rehearsal with actual full business validations each time in addition to the usual uat, regression, etc. good luck!

likehelpful

Companies always go with low cost or offshore implementation, nearly always go wrong and it’s up taking 1.5-2x the time scoped out

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All ERP implementations are successful especially the ones trying to get to a single global instance

funnylike

That’s different

funny

If I had a dollar for every successful ERP implementation I know of, I would have like three dollars.

likefunny

Been on several successful ones, been called in to remediate several failed ones, and been part of one that got cancelled partway through. There are a ton of factors that play, but in my experience key ones are client leadership alignment/sponsorship, client team bandwidth and willingness to make decisions, and (where there’s a big jump in tech capabilities, like moving to Cloud) willingness to adapt business practices based on new functionality instead of a lift-and-shift.

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I wonder what you talk about on dates. Cool topic but just a random thought came to mind.

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Facts

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I have worked on 3, and I would call one a success, with an on-time go-live and hypercare, and satisfied and strong client relationships by the end.

The firm probably considers all 3 successes though, because we got the bag 🤑🤑🤑 even if they turned chaotic and messy.

Target’s SAP implementation in Canada - single-handedly caused the company to close up shop in Canada in less than 2 years

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I joined
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