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I had my CSR for four years, spent ~$40k per year and wasn’t offered a retention bonus or fee reduction when I called to cancel... do I cancelled. Long live Amex plat
I’ve had the CSR for 30 years and spend at least 10x what you spend, D1
Considering they opened up the $300 travel credit to grocery stores and increased that spend category to 3x, unlikely.
^ This. I used mine up entirely by the end of January iirc
I got an unprovoked email from chase today they were giving a $100 credit towards the CSR AF since they “recognize this is still a difficult time.”
They haven't waived the annual fee but have offered some folks retention offers / bonuses.
One of my friends got a $200 statement credit. I called but no retention offer for me
I called a few weeks ago and was told they won’t be giving any fee reductions or retention bonuses. I switched to the Sapphire preferred