Headed to Andaz Tokyo today with a GOH attached. Is it best to check-in in person rather than in the app? I've heard that gives a better chance of an upgrade, although with no standard suites, I'm really just hoping for a tower view.

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If you check in with the app it’ll tell you if they’ve pre-upgraded you and what the room is. So do that and if you’re happy take the room. If not check in at the hotel.

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Gotcha I wasn't sure if that only applied to suites since the "upgrade" in my case is just a better view. Didn't know if that would show up in app but don't see anything right now so I just didn't complete the check in.

Guess I'll wait until I get there in the evening but may not be left with much by then. Thanks for the info!

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I was globalist checked in on app and got tower view

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