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How's the hike folks !!
Been a great year for games. What was your fave?
Coach
Additional Posts in Consulting
This is your sign. Leave consulting now
Rising Star
Rising Star
Finally found THE one, after over a year of searching and trying out at least 5 different ones!
A nice comfortable office chair.
https://ergochair.co/collections/chairs/products/ergonomics-mesh-chair-w-adjustable-headrest-and-armrest?variant=32511617597491
My criteria: mesh seat and back, arms, headrest
I tried cheap ones from Amazon. Expensive, second hand gaming chairs. Tried HM Aeron (second hand) and while I didn't like the bulk and the general design, I was sold on the mesh seating. I wanted to get the ErgoChair 2 from autonomous, but it doesn't have mesh seat.
AMA.
Rising Star
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Chief
Thank you sir, may I have another
🏆👏🏼
“Want snickers “?
What if they are acting like themselves...?
Nod and move on
Stay calm, acknowledge the intensity of the situation, refocus everyone to the problem at hand, and then follow up the next day.
There’s only so much you can do in the moment to diffuse the situation. However, there’s alot you can do later including letting them know you felt, how to avoid the melt down, and how to react in case sh*t hits fan again.
Never work with them again. And advise others to avoid working with them.
10 years ago? Address his concerns.
Now? See ya!
Word.
Make sure as many other people as possible know to not work with the partner and reinforce a negative rep for them across the firm. potentially complain to practice leadership if it's really bad / happens often
Imo it's never acceptable to EVER lash out at your own team, no matter how bad the situation is. If that happened to me or someone I manage, I would make sure people know how bad the partner is
Equity or non-equity?
Actual, literal yelling? Document and report. In the moment, I'd start recording in any way I can and let her tie her own noose.
I've never seen anyone actually yell in the workplace in over 14 years of experience.
If they are getting to breaking point, they are feeling very insecure about their job and the future of keeping their client. Not a valid reason to conduct themselves poorly in front of their team, but it always helped me reframe their anger and how I responded to it.
Remember to always think WIFM (what’s in it for them). Most people don’t like yelling at others just because; there is typically a reason behind it.
Equity partner? Take notes and adjust, and yes - it is a thank you sir may I have another... and then make plans to never work with them again.
Just a client partner? Schedule a 1:1 and explain the inappropriatenes of their outburst and recommend similar communications flow through me - and point to the regularly scheduled 1:1s as the appropriate time for this kind of feedback.
But yeah, snickers bar.
If you dont have 1:1s scheduled and/or if you don't have your finger on the pulse from the client - that's on you.
If they do accept your offer for Snickers , then ask for an expense code - after they eat it
Pro
Why are they yelling? What is the context? You can’t just expect a blanket response with always or never type language.
Take out your phone and start rolling video. People calm down real quick when they realize they are being recorded.
Say something bad about the partner’s mama
Ask them if they are OK.
More details please
With a hand gesture and sometimes a double salute if needed.
Define “yelling”…. Heated debate? Expressing disappointment about a situation loudly? Or making actual personal attacks?
This is not an answer. Yelling to the OP could literally mean direct feedback they don’t like.
And raising one’s voice out of frustration, while inappropriate, happens to almost everyone on rare occasions and is hardly a massive professional violation.
I suspect you read yelling and assumed some specific aspects of the behavior. I simply asked for a clarification.
I have also been yelled at by both clients and bosses. While unpleasant and unprofessional, it certainly didn’t cause any lasting damage. It just made me think they are insecure and unable to self-regulate.
Start throwing hands
“That’s when I reach for my Revolver”…can you name the band?