How do you take skills from restaurants, retail industry and transfer them elsewhere? Helpful advice appreciated!!

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I work in the tech industry and every employer I know loves to see restaurant and retail work on a resume.

Skills from restaurants/retail:
1. Effectively, efficiency working in a fast-paced, potentially unrelenting environment.
2. Focus
3. Advanced and immediate problem-solving and an ownership of resolving those problems.
4. Customer relations/retention (your paycheck demands this, so there could be no better training)
5. Hustle mentality. These people get jobs done.
6. Anticipation of customer needs/ forecasting.
7. Have had thousands and thousands of opportunities to receive and absorb feedback cycles on your immediate performance and adapt immediately to that feedback.
8. Prioritizing, organization, time management & the ability to communicate that to others.
9. De-escalation skills!
10. Communication skills that are friendly, direct but brief and professional. Also, frankly, restaurant/retail works have to develop a tougher skin and have the type of personality that can accept and adapt to constant feedback, de-escalate potentially uncomfortable situations quickly and fully. They have learned to advocate for themselves and ask for help but also understand that solving the problem is their responsibility.

Restaurant/retail workers have TONS of skills that are unique, valuable, marketable and can't be earned in too many other positions.

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This is great. Very helpful for someone who is trying to relate their skills to a new industry!

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I pivoted mine into starting my own business as a recruiter. It's certainly not for everyone, but I'd be happy to chat with you more about my experience if you're interested... Cheers!

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I was able to move into POS support as my first step out of restaurants. From there found a home in project management opening new restaurants and the ultimately moving into sales and a 6 figure OTE. After 7 years in POS I am about to take the skills to a construction vertical in SaaS sales role.

The skills used in hospitality can be applied to many different industries and roles. Use your friends networks outside of restaurants, see what kind of entry level roles they have in their companies, and see if any of that interests you.

likehelpful

You should think about what sort of tools you use and people/companies you interact with and think about the technology they offer. For example - you’d probably be a great candidate for selling POS systems if you spend a lot of time working with those. Or maybe you could work for a vendor you buy food/product from - again, in sales! I sell POS systems and I wish I had retail expertise for doing so.

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A wine specialist, retail, restaurants.

Well, your skills can apply to a lot of areas. Customer service for a Corp, and depending on the Corp, can be a way in at the starter level and flow into diff things. Customer service can lead to HR, or office admin, or loss prevention, fraud, operations, etc.

I’m sure you know how to sell a bottle of wine, if you have interest in cars, you can go into that route. Luxury car sales. Or fill in the blank with your interest and see if sales is an area you like.

Any other part of the business you’re at that you have interest in? Say you’ve always been interested in numbers, you can ask around at your current place how that all works. Book keeping, budget, sales figures.

How about marketing? You know wine, what is a great way to market it. Does that thought process interest you?

Etc etc

likehelpful

Customer service, sales, multitasking, handling a large volume of work, being able to remain calm and productive during times of stress, communication skills, there are so many skills you've gained that are transferable almost anywhere! I transitioned into a few roles in healthcare and now in marketing

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Sales, real estate, admin. So had a coworker who started as an admin, built connections within the company, and moved into marketing

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