I had a customer come in yesterday with a product he brought online. It wasn’t in the best condition and it was missing pieces. I explained to the customer his options and what we are able to do for him, I was even about to make an exception for him that could cost him like $350 and he would’ve left paying nothing out of pocket. The customer brought a brand new device paid the difference between the old one for the new one. The customer left happier than ever and will be given me a 5 star review

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If the customer can leave happy, then it’s a good day. Those kinds of interactions actually make me happy to be working with people!

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"The customer left happier than ever." That's a job well done right there. Nicely done. Hope your manager gives you some recognition for going above and beyond to get that 5 star review.

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Nice! Sounds like you turned a tricky situation into a win for both the customer and yourself.

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I had customers tell me how amazing the salads I make for them. It’s great that I can make salads that good!

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