I have someone on my team who is excellent at their job but is a backstabber and hot head who picks at everyone else around them. The issues are brought my way via hearsay so it makes it hard to address. HR advises I can’t act on hearsay and we are a large corporation so they very much require documentation and a paper trail in order to fire anyone. Without folks willing to document and raise the alarm on the person my hands feel tied but in my gut I know they need to be let go.

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It is always beneficial to speak to the employee about what you are hearing, acknowledge it is third hand information and ask the employee if they feel there is any truth to what you are hearing then they should rethink how the are speaking in the office. Document the conversation and this (worse case) begins your paper trail or (best case) the employee may change their behavior.

likesmart

This is this type of situation always frustrates me, especially as a leader. If people aren’t willing to give feedback to a teammate, they themselves are not being leaders. Why is it up to a leader to consistently bring feedback when peers can’t even talk to peers?
Since you have brought the data or some of the data if you keep hearing more from your team that aren’t willing to give this employee the feedback themselves you’ve already brought it forward there’s not much else you can do. Would it be more powerful coming from them? Probably, so is that an option for you, to tell the people giving you this feedback that it’s time they start giving the feedback themselves, of course, in a very professional manner?

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You have to hear both sides. Talk to the person and allow them to give their side.

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