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Workfront hates your font. Options:
1. Can you export from word into a pdf?
2. You can export each page as a high res jpg, then combine the jpgs into one pdf in acrobat. Hopefully the resolution is high enough.
Tomorrow send the word doc to another writer and ask them to export as a test.
Ooorr, send your word file to a PM tonight and ask them to export the pdf for you.