I’m in a challenging situation with my higher up- whose leadership style is seen-by both customers & peers- as arrogant, lacking humility, & out of touch. Instead of collaboration, he micromanages me and my customer relationships, & my industry knowledge. Customers have described him as obnoxious & prefer working with me. Peers at HQ, including those who trained him, have shared similar frustrations, confirming this isn’t an isolated issue. I’m committed to results, but need advice with this.

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What’s your question? What would you like advice on specifically?

How do I communicate with this person effectively and document situations? I’ve started using email to ask questions and recap conversations. (Because this person will call to answer the questions I’ve asked in emails.) I’m also using our CRM program to document everything. I’m listening to podcasts on how to communicate with a micromanager and on how to communicate with a leaders and on how destruct an argument. What else is there?

I'm curious what podcasts you have found to help dealing with micromanagement.

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