I’m on a project with a client who’s pushing to build a custom internal platform, even though there are off-the-shelf tools that meet most of their needs. I get the appeal of full control, but the long-term costs and tech debt are real concerns. At a certain point, it feels like innovation theater. How do you handle build vs. buy discussions when the client is set on building but the business case doesn’t add up? Obviously I get paid either way, asking more so for the future when I'm in industry

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Is the build vs buy business case has been built and discussed ? Not from cost but also GTM (off the shelf shaved off x months compared to build from the ground up. Lastly, the appeal of full control is more due to ego or some history baggage.

It's a tiny portion of revenue right now but apparently they think it's going to grow massively in the next 12-18 months, so being able to accommodate it is a "must".

Not sure how to respond here

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