Looking for some perspective from others who’ve been in sales or KPI-driven environments.

I’m currently in a phone-based sales role where performance is measured on “leads to sales,” but leads include unanswered calls, voicemails, hang-ups and closed leads — not just actual conversations or pitches. This makes conversion metrics feel misleading and hard to control.

On top of that, the role involves heavy micromanagement (live call monitoring, constant pressure around daily stats),

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Posting as :
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Micromanagement is not good anytime but definitely not worth KPI’s.
I’d consider looking around for something better.

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