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Your two choices of action are deferment or forbearance. Both options allow you to temporarily postpone or reduce your federal student loan payments. Have you contacted your loan servicer (the company that handles your loan)? Your loan servicer will provide you with a deferment request form. They will guide you best and make sure you read your terms and conditions of your loans. Hope you are able to figure it out.
Yes I did request this twice through their portal. I guess a call is required now. I’m concerned they’ll ask for proof of disability.
You requested a deferment, but it doesn't seem that the request went through if you are still receiving notifications. Can you follow up with a phone call to make sure they fix your status? You don't want to start being charged late fees.