Starting to get pissed at Marriott. First they de-valued the points. Now they won’t let me book with points even though the app shows it as available. When I speak with a rep they’re like sorry not sorry - you can book with actual money and hope the issue is fixed. I was ambassador prior to Covid and have maintained platinum elite since. Do I have any recourse? Totally ok to switch brand loyalty, but want to give them a chance to make it right with me.

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Recourse for what, their app having issues? lol

funny

In my lifetime I have never seen a brand gone to dust than Bonvoy (especially what they did with SPG). I see so many properties on random dates priced at 66K points or 101K points just so you cannot use the free certs (50K,85K + up to 15K) .. I mean just crazy how they have all baked in so far out into next year .. can’t wait to dump all my remaining certs and points and shift

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Yup, Hyatt. Got to Globalist this year and IHG diamond for a few backup Intercontinentals/Kimptons.

They are done. I was an ambassador 6 years straight and then covid and have maintained plat. About to get over the lifetime plat line, and I am switching to hyatt and / or hilton.

They destroyed SPG

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What took you so long?

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