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Faced this weird behaviour from Optum recently. Gave interview for Data Scientist position. HR said feedback is positive. Asked for documents. It's been month now since I have shared the documents. I have no update on the offer. Today I called HR, she called me back saying the position is on hold due to recalibration in team, She has shared interview feedbacks to other teams and will get back to me in couple of days. I am clueless now. My last working day is approaching (In a month). Any Help??
Not bad Virgil
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Take it one day at a time. Like all valuable skills - and this is one of them - it takes time to master and you'll learn best simply by doing it day in and day out. The more irate customers you deal with, the less it gets to you, and the more used to it you become.
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That’s such a great way to look at it, really appreciate you sharing this. It’s a good reminder that it’s all part of the process, and experience really does build that resilience over time. Thanks for the perspective!
I’d say a lot of that confidence comes from practicing a stoic mindset. It’s the ability to stay grounded, regulate your emotions, and focus on what you can control, even when things feel chaotic internally. Over time, I developed this by becoming more self aware and intentionally working on my emotional responses rather than reacting automatically.
Watching videos, reading about stoicism, and reflecting on real interactions helped me build that composure. It also came from repetition. The more customer facing situations I handled, the more I realized I could stay calm, listen fully, and lead the conversation toward a solution.
My advice to someone still building this skill is to focus on three things:
• Pause before responding so you choose your tone intentionally
• Stay curious about the person in front of you rather than defensive
• Remind yourself that your role is to solve, not absorb the stress
Confidence in these situations grows with experience, but it’s really built on emotional control and empathy. Once you practice those consistently, the calm presence starts to feel natural.
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This is such a great perspective, thank you for sharing it. I really like how you broke it down into practical steps, especially the reminder to pause and stay curious instead of defensive. That shift alone makes such a difference in tough interactions.
Also love the point about solving, not absorbing the stress, that’s something I think a lot of us need to hear. Appreciate you sharing what’s worked for you!
And nights of crying
I honestly never thought much about confidence with the public as something to develop, it was more like something that happened almost subconsciously. It's like a lot of things where you pick up experience and things just become easier as you go. I usually like meeting and talking to people, so dealing with the public was never that difficult for me. If someone feels challenged by that, I'd suggest just doing it and over time you'll find yourself getting good at it.
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That’s such a great way to look at it. I like how you described it as something that just builds naturally over time, it really takes the pressure off trying to “force” confidence. Appreciate you sharing that, it’s a good reminder that sometimes the best way to grow is just to keep showing up and doing it 🙂
I learned it by becoming really comfortable with the product I sell, and owning my space. That confidence is a great feeling!
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Love that, once you really know your product, that confidence just shows naturally. Makes such a difference!