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You can’t have it both ways. The second you get keys, you’re management, stop trying to be everyone’s drinking buddy. Respect matters more than being liked, and if they’re real professionals, they’ll get over it.
This shift is one of the hardest parts of moving into leadership, especially when promoted from within. The key is transparency—explain your decisions, stay consistent, and lead with empathy. People won’t always love your calls, but they’ll respect your integrity if you stay fair.
First of all, stop trying to be their friend. It’s OK to be friendly but you’re there to get a job done not make friends. Just let them know that you like them and you respect their contribution but they need to respect the fact that you need to change and they need to adapt to that.
Second, lead by example. Let them know that you’re comfortable with doing anything you will ask of your team. Do that by showing them.
Third, develop a servant leadership style. Meaning that you work for them not the other way around. Your job is to remove obstacles to their success. If you do that you will be successful by default.
Remember, a rising tide lifts all boats.
Yeah, once you go from waitstaff to management, don't try to continue that friendship. From what I've seen, it often leads to favoritism. If you can avoid it, that's one thing, but I've just seen it too many times to pretend like it doesn't happen.
Even before I took a management spot, there will always be people that don’t like you for whatever reason. As long as you are doing work you feel good about it’ll probably be fine. You don’t have to lay down the law or anything just set boundaries and stick with them. Open to communication will go a long way too.
It’s tough to be honest. But once you got the position, you just need to be fair and let them know the reasons behind your decisions. In my experience and opinion, people follows the leader who show them how to do it, instead of the leader who tell them to do it. In that case, you’ll get their respect.