Was anyone else thrown off when a candidate asked if our recruitment system uses Al to score them? I had to explain it honestly. People are scared of being judged by algorithms now. How do you help candidates trust a process that feels less human every year?

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I can certainly understand people being concerned about that. The AI hype is just unstoppable, and people think they're seeing its effects everywhere, regardless of whether it's actually being used. I suspect some businesses are making decisions and then hiding behind AI rather than taking responsibility. It's such a confusing situation that job candidates really don't know what to think to what to trust.

likesmart

Great call - the AI hype is so pervasive no matter what you do. I'm thankful to companies keeping the Human part of HR alive.

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I haven't ever been asked that but I am sure I will be at some point. I can't say I blame the candidate. I am not going to lie, being judged by AI makes me nervous too

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I'm not in recruiting anymore, but I would be honest with - this is often the best policy.

Plus it's not like they weren't being categorized by algorithms or recruiters before AI. I'd just say that it's part of the screen process and built into recruiting or ATS tools, however it's like a google search - especially in this market, you're using a tool to search based on key words or skills to rule in or out a mountain of resumes.

Use a real example if you can: like our recent office admin job got 300 applications in 3 days, but the flip side is we're seeing a lot of AI applications by candidates as well - this helps us find the best qualified people, who meet the JD requirements or business needs.

This current job market is crazy - I was recruiting during covid and thought it was bonkers, but the job seekers market right now is something I haven't seen in many years.

I just try to tell them that's proprietary information. It's not really their business how we review our applicants, in my opinion. I know that sounds kind of harsh but I don't think we would feel obligated to explain if it was all completely evaluated by humans, so why do we feel the need to explain our system when it comes to technology?

Doesn't that sound like an admission of guilt? With the AI lie running rampant and people really believing computers are reviewing their applications when they likely aren't, why would you not let them know their info was reviewed by a human?

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Transparency is key here. Candidates are increasingly aware of AI in hiring, and many worry about fairness. I would explain what AI does and doesn’t do in the process (ex: it helps with screening efficiency but doesn’t make final decisions) and emphasize that actual recruiters and hiring managers review all applications

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