What is IBM contact center?

like
Posting as :
works at
You are currently posting as works at

IBM Contact Center solutions are AI-powered, cloud-based customer service platforms designed to modernize support through intelligent automation, virtual assistants, and omnichannel capabilities. They focus on elevating customer experience (CX) by enabling faster issue resolution via AI, integrating CRM systems, and utilizing speech analytics to empower human agents

like

Related Posts

If I get fired while on OPT without getting my H1-B stamped, is it useless or can it be used in future for some other job?

like

Hi fishes,

How much should be asking ctc in czech republic for telecom Billing solution designer role.
YOE : 10
Skill set : Oracle BRM

like
like

Say you're a manager in a trucking & supply chain company. One of your drivers crashes your truck and leaves some damage on it. Truck is uninsured. Who should cover the repair costs? Me, being the owner of said truck, or the driver, being the one who caused the damage?

like

Are you raising your kids as vegetarians?

like

Kids these days 🤦

Post Photo
likefunny

Hi all,
Been doing privacy for about a year now in-house. Got my CIPP/US.
Having major imposter syndrome still. I feel like the minute I finally have a grasp, something changes. The law and nuances just seem overwhelming. Maybe it’s just a lack of guidance/uniformity in the US. I’m not sure if I feel this way because it is simply the nature of the work or because I’m just not capable.
😔

likehelpful

I'm overworked and I miss my family. I know some states are talking about "reopening" but I don't see an end to this.

like

In honor of Nurse Appreciation week, let's do a thread in support of the Nurse we work with.

What do you appreciate about the nurses you work with?

likeupliftinghelpful

51% of americans apparently would get a vaccine (survey from Axios). Would you?

like

I’m a new contracts lawyer and am trying to learn how to harmonize indemnification with LOL. Any tips or resources? I know this is a broad question, but would appreciate any direction on what questions to ask when reviewing a K to do this.

like

If it takes 10,000 tries to master something, then I just mastered being rejected by recruiters.

likefunnyhelpful

It’s funny that Cannes gives 3 GPs for a single category. Grand Prix should mean the ultmost, biggest, unique award for the one and only top of the top right?

I think that make it crystal clear that the jury are just giving each other pats on the back.

like

Hi HR Professionals! I am revising our current employment application form. Per SHRM, I was just curious if any HR Professionals completely removed the following fields: social security number, recommend salary, graduation dates, military discharge info, race, maiden name like (Ms. Mrs. Ms), & criminal history questions. I was just curious what other Employers/HR Professional have done. Any information is greatly appreciated. Thank you!

like
like
like

What do you see as most attractive exit ops in Europe? In the US, everything is about Tech/FAANG, but it seems way less attractive in Europe (less strategic roles, comp. seems much lower than in the US, very centralized around London/Dublin).

like

With the slowdown in the economy, we see normalisation in a lot of markets. Used cars, housing prices, etc etc.

Do you expect to buy watches for their MSRP in the near future?

like

Looking for info on the Meta Reality Labs Global Marketing team, specifically Meta Quest. Have an offer and would like to get the real scoop on WLB/team culture. Does anyone work there, have a friend there, or have the deets? Happy to DM, too. ☕️🫖

like

Additional Posts in IBM Consulting

Hi everyone, In which banglore office Nationwide account operates?

Before how many should I inform the onboarding HR if I want to postpone the joining date from Friday to next Monday ( from 26th Aug to 29th Aug )
Is it an easy process or can also be declined ?

like

Is ibm to safe to join now for 16lpa, 6 yr of exp. As java developer.

I received an offer from IBM Bangalore. However I saw openings at my preferred location Kochi only after the interviews. I called the HR after getting their point of contact mail and I asked if it's possible to switch. They said I'm already tagged to a project and that they'll check from their end if it can be done.

Anyone knows the chances of location being changed after receiving the offer and getting tagged to a project?

I have not yet accepted the offer.

like

Hi Guyz,

I went through the entire recruitment process and got selected for IBM ISL. Now I am being told by the HR that they are unable to release offer as there is a hiring freeze.

Can any one please tell me if its correct or just an excuse not to give me offer. If its true, when will this freeze be removed?

like

How is SAP projects in IBM?

like
like

Which is better to join Capgemini or IBM with same fixed components considering work life balance.

like

Guys I am getting 18lpa+2 Jb ....but I am thinking of taking fidelity offer for 23.5 and grade 5.

I am choosing fidelity because IBM is having bond of 2 yrs for 2 lakh joining bonus...and hike is very less in IBM.

Do you think I am choosing right,can anyone tell if IBM is better than fidelity and why?

likesmart

Hi guys, I got an offer of 8.93 lpa from ibm which includes the pf and gratuity. What would be the in hand salary after deductions?

like

I have got a offer of 22 lpa fixed from IBM in ban 07B.yoe 10 years.current ctc ~ 10.5 lpa.

like

8 year android. current 16 ctc.
ibm offer 7b and 20. is it low? can i negotiate without counter offer?

like

What's the maximum budget in 7A BAND in IBM?Anyone got above 20LPA?

like

Hello Folks,
I wanted to know about ServiceNow competency in IBM .. how’s it in IBM when compared to CTS or Infosys as am from CTS

like

How are the SAP projects in IBM, Mumbai location?

Does IBM providing mac books to new hires this year or is this domain specific? Lenovo ka thinkpad chhod k dell Hp b chalega.. macbook ki chah ni hai. Plz batao kya process rehta h.

like

Hi All,

What will be the In hand salary for this compensation in IBM Bangalore
YOE - 6.7 years
Technology - Salesforce Developer
Current CTC - 10

Thanks

Post Photo
like

Hey folks

How is the client interview process at
IBM ? What kind of questions are asked? Is it too much deep and conceptual based?

LTI is Hiring for below Oracle - BU positions

Need immediate to 30 days joiners only

Location: Bangalore/Mumbai/Pune/Hyderabad/Chennai

JDE CNC
YOE :4 - 10 Yrs
Skill : CNC

JDE Finance Functional
YOE: 4 - 10 Yrs
Skill : FUNCTIONAL-FINANCE

OCC (Oracle Commerce cloud)
YOE: 4 - 10 Yrs
Skill :OCC

Oracle Flexcube
YOE :4 - 10 Yrs
Skill: FLEXCUBE

Oracle CPQ CLoud
3-5 years of experience in Oracle CPQ Implementation & Support
location - Mumbai

Interested can Dm with job role

Post Photo
like

New to Fishbowl?

Download the Fishbowl app to
unlock all discussions on Fishbowl.
That was just a preview…
Sign Up to see all discussions
  • Discover what it’s like to work at companies from real professionals
  • Get candid advice from people in your field in a safe space
  • Chat and network with other professionals in your field
Sign up in seconds to unlock all discussions on Fishbowl.

Already a user?
Login here

Share

Embed this post

Copy and paste embed code on your site

Preview

Download the
Fishbowl app

See what’s happening in your industry
from the palm of your hand.

A phone with Fishbowl app

Scan your QR code to download
Fishbowl app on your mobile

Download app

Sign up for free to view this conversation on Fishbowl

By continuing you agree to Terms of Use and Privacy Policy

Already have an account? Log in

Sign up for free to continue using Fishbowl

By continuing you agree to Terms of Use(New) and Privacy Policy(New)
Messaging rates may apply

Already have an account? Log in

For account settings, visit Fishbowl on Desktop Browser or

General

Legal