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I'm looking for work as a Credit Controller. Preferably remote or hybrid with a lot of flexibility. I've been working remotely for the last 1.5 years and would like to continue that. I have 8.5 years of experience as a Credit Controller in B2B set up. I'm based in England but happy to work in any country :) JPMorgan Chase Citi Wells Fargo Deloitte Accenture Amazon Tata Consultancy Infosys Morgan Stanley
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It's usually assumed that salary has been discussed during interviews and would have been made clear with the offer. During the onboarding it's a matter of reiterating that, and, if there's any question, noting that the negotiation window has closed. It should also be explained how the pay cycle works, the necessary info for direct deposit, and any other logistical concerns. To make people feel valued, just be open and answer any questions someone may have about compensation or benefits.
I think that this leads back to internal process. Your recruiters are not clearly advising candidates what their salary is. Why are candidates starting in jobs, but unclear of what their salary is, or trying to negotiate more?
It is best that candidates receive a job offer/contract of employment before they start the job, which explains salary, bonus (if any), vacation entitlement, benefits, etc..... so there should never be a reason that you are trying to unpick anything or have difficult conversations when the new person starts.
Onboarding has nothing to do with salary, speak to the Manager in the recruitment team to say that something isn't working with the job offers/contracts and there is candidate confusion.