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Does anyone use CRED??
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Does anyone use CRED??
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Semantics
some clients are sensitive to some of these words more than others, so it's just good to know which will freak them out and which won't. at the end of the day, means the same in most engagements
"I saw something odd, perhaps you could provide more color?"
Forces them into admitting that there's an issue and instead of you telling them you found an issue, they feel like they are the ones that found it.
I think the full list is observations, findings, issues, exceptions
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