BAD CLIENTS

Worst thing a client has ever said to you or your team. Go!

Pride campaigns.

A big beverage client is “restructuring” the way they pay their agencies, to the tune of “we’ll pay you in 360 days..but if you want the $ sooner we’ll only pay you 80% of the fee.”

Organizing a press opportunity for an internal client. His final note to me: Please confirm time and also send directions.

Is my name Siri?! Who does that anymore?!

Has anyone in this Bowl ever worked on the Theranos account? Do you have any good stories to tell??

Client: “You are telling me that this segment does not watch a lot of traditionel TV? Hmm.. I feel that TV is the right thing so please plan from a 70/30 split between TV and Digital”

Shoot me please

Client: “I need all 3 campaign options blown out and comped up in all video, print, and social executions to show my boss.”

(Presents 2 weeks later)

Her boss: “Why are we advertising this product?”

What has anyone heard about working on the agency side of the Weight Watchers account?

Client is THROWING A FIT ‘cause the Chinese voiceover artist can’t say the company name in a flawless American accent (she doesn’t speak English). Client made us use the English VO just for the name.

When the client is REALLY shitty and upset on email, but then downplays it and acts sweet as pie in person/on the phone. All. The. Time.

Client on video shoot after nitpicking every fucking word of my copy: You know, maybe I’ll go into creative. It looks like fun!

Worst accounts you’ve ever worked on. Go! And feel free to name names at that company too if you feel like it

How do I get paid to just follow this fantastic bowl? I mean it’s like I am actually on the job!

Job number, please? 🤣🤣🤣

Kay Jewelers

Does anyone know what agency is taking over the Kay Jewelers account?

I know Hill Holliday parted ways with them and it sounds like OMD is out on the media side.

Truly don’t understand how people who don’t understand media become the media leads on the client side. If I was that uneducated about the industry I worked in I’d never get hired!

Account leaders, please: stop 👏🏼 enabling 👏🏼 bad 👏🏼 behavior👏🏼

Clients aren’t allowed to be rude, angry, or dismissive. That wouldn’t fly in their own workplace.

How many times have y’all heard “added color” in a critique, pitch or proposal?

After 3.5 years agency side and now 1.5 years client side, I'm not sure which the client made worse. Instead of email, the incapable brand managers now sit next to me and are more annoying than ev… more

When you have an inexperienced senior and junior client and have to breakdown and explain every minute detail of a shoot, even though you already have. Just want to send them advertising 4 dummies

Clients are the reason I will leave the agency business. I think this is the year to go see a career counselor and plan my escape. For good.

I want to say we have a really bad client. But I am starting to think we just have bad managerial skills.

Something has been in the client court for months. It has a year-end due date for actionability. They finally sent it across day after XMas :/

How do you all get through incredibly hurtful feedback from clients? I’ve been in this industry forever but receiving cruel feedback still knocks me on my ass. Advice?

Raise of hands for everyone working the quadfecta of Christmas Eve, Day, New Years Eve, and Day?

*Raises hand*

Client unsure about a pretty awesome execution, instead of saying we’ll work on it, account person blurts out to kill the idea and instead we’ll come up with a new one. WHAT IN THE ACTUAL FUCK?!

I think my CD is a bad internal client. Always procrastinating for the whole team.

When the client fires its agencies, then asks for a quick plan for a big incremental project that will happen before the term is over, only to take your plan and then say the project isn’t (cont)

Client was complaining that we are spending to much of money on project .. now they want us to work over holiday break because we came UNDER budget ...

This is my favorite bowl, yet it’s the least active. Pity.

“I should be getting your paycheck."

“The mom actress should be late twenties or early thirties, max. The one you’re suggesting is closer to mid-thirties and that’s just not our target.”

Oh, and she has two teen kids in the ad.

Panera?

“Can you add more pixels to the 4K?"

HR: Applicant, what’s your current role?
CEO’s Kid: Me? Oh I’m a jester at a medieval fair. I wasn’t applying for a job. I’m just here to see my —
HR: Everyone! Meet our new digital analyst!

🤮