Currently in a Presales/Solutions Consultant role and starting to think about the long-term path. I’m considering a pivot into Key Account Management (KAM) or Customer Success (CSM).
For those who have made this move:
How did the shift from "technical selling" to "relationship/retention" feel?
Did you find the compensation structure better or worse?
Do you miss the "thrill of the hunt" in Presales, or is the long-term strategy of KAM more rewarding?
Appreciate any insights

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