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Can someone guide on this?

Favorite podcasts - let's hear them
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Can someone guide on this?

Favorite podcasts - let's hear them
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I worked in a call center for a long time and I absolutely hated it especially if you excell at what you do. I was required to do way more than just answer the phones but still have the same amount of inbound and outbound calls as the people who were only on the phones all day