For those that work at an agency: what does your team structure look like? As UX or UI contributors are you on a creative team, product, something else? And I'm curious about reporting and management structure as well.

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I work for a small business (50> people) and I am primarily part of the production team. I do meet with the creative team to collaborate on over all aesthetics but I report to the web developer!

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I used to work at Instrument, an agency in Portland and here’s a bit about how Instrument was structured. Other agencies will surely be different.

There were numerous teams throughout the agency, each teams had around ~30-40ish people and then numerous projects among each team and project teams of 6-12ish people.

Some of the teams were dedicated to a specific client, like there was a team that specifically worked on a Nike retainer and a team that specifically worked on Google and Samsung retainers. And then other teams that had multiple clients. A team focused on new business (clients we’d never worked with before). And teams that (loosely) focused on brand and marketing website and teams that focused on product.

Teams would have an executive producer and an executive creative director and an executive tech director overseeing multiple project work streams and the high level goals of the agency business as a whole. The agency also had a C suite, CEO, COO, CDO, CFO etc running the business as well as an HR and Operations department.

An average team structure example would be:
~1 producer running all things client communications and project schedule. ~1 Creative director. ~1-2 mid level or junior designers and ~1 senior designer. ~1 strategist focusing on testing and UX though designers were expected to also think heavily though UX and the project timelines often allotted time for this. ~1 tech director to help with getting client aligned with how we envisioned implementation within their stack. And if we were developing the project, a few developers.

When I was a mid level designer I reported to a creative director. And my promotions/yearly reviews were with my creative director and our VP of design but reviews were based on peer reviews where multiple counterparts would provide input.

Feel free to PM if you have any more questions!

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