Hello everyone,

I am currently seeking an opportunity as a Desktop Support Engineer in the IT industry. I have completed my diploma in Mechanical Engineering and have developed strong interest and skills in IT support.

Key Skills:

* Installation & troubleshooting of Windows OS
* Hardware & software support
* Basic networking (LAN/WAN)
* Printer & peripheral troubleshooting
* User support and ticket handling
* Knowledge of Active Directory (basic)

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