Hi guys
NEED URGENT HELP 🙏

I joined CTS 3 months ago, initially for 2.5 months , I was assigned to a project but no work was assigned, Now they have assigned me into a proper support project, where I need to monitor all incidents and then work on providing the resolution.
Coming from entirely development background in product based organisation, this is something which I cannot work.
Please suggest what to do , whom to reach .
Please help 🙏🙏
Cognizant

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Thanks 😊