How much ILT training content are you and your teams self-producing annually?

It would be most useful to hear total training hours produced. Would also be helpful to hear how many learners you serve and how many people are in your department, including any consultants that assist with content creation.

Thanks!

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We develop ILT for functional training in our CX organization. We try to develop training that is <60 minutes due to WFM scheduling. The group that creates the functional training supports ~500 colleagues with 5 Learning Consultants. We also have a Skill Development program where we work with an outside consultant to build content for professional growth. All other enterprise wide training is developed as eLearning.

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