I had a manager say, “Can we fast-track this?” about a people issue that really needed care, not speed. urgency can be dangerous. How do you slow things down when everyone wants quick fixes??... These cracks can't be held with a plaster anymore...

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I have said that to my boss in the past. I am nothing if not brutally honest. I tell my boss when something needs more time and cannot be fast tracked.

And is it well received?

I try to clarify that it’s not going to be a speedy fix, but it is a high priority that will be given immediate attention. Sometimes that’s all managers want to hear.

I love that way of phrasing it, I’ll use that in the future!

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