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Oh wow! My store would never let people stay that long. The longest is probably 5-10 minutes, and even then we're usually too busy to chat much. Sounds like a nice day :)
Conversation Starter
We took care of the customer they spent almost $7000 with us. A sell like that could not have taken 5-10min.
Rising Star
Two hours? That’s impressive! My record’s around an hour—and by the end, I felt like we’d gone through a full friendship arc.
Dang that's a long time. I'm in a call center, so I don't ever physically meet up with customers. I think my longest call was probably 45 minutes. I'd solved this woman's issue in like 15 minutes, but she just did not want to get off the phone. Kind of frustrating, but I got the feeling she was pretty lonely so I'm glad I did it.
I have longest interactions with customers over the phone and I would say my record is 1 straight hour with an elderly woman who had so many things to say about her family.