I recently interviewed at HG Insights for a Customer Solutions Engineer role. The first two rounds went really well with strong feedback. Midway, I was asked to switch tracks and interview for a Customer Success Manager role. After three smooth rounds, I was told I’m “unfit” with a vague tech-related reason. The feedback didn’t reflect the interviews at all. Curious—has anyone else had a similar experience with role switches or unclear feedback during interviews?

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Thanks in advance..

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