Monday soapbox: Business analyst needs to be an analyst, and not just asking the business what the requirements are and writing them into user story format with acceptance criteria nor just documenting the process flows into visio or flow.

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We changed this by hiring a consulting firm which had domain/business knowledge and put it on SOW that we need BA’s with solid domain experience and it is non negotiable, we burnt our fingers with consulting firms who were generalists

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This is so true. I have seen folks thrown into projects as business analysts without any business knowledge and they are working more as personal assistants to product owners.

I agree. So, what could/should be done to change this?

Interview consulting teams before getting them in project. Most of the consulting companies just deploy their team using bodies and 30-40% of the team members are non performing.

I hear you. Lots of people avoid the consulting part of consulting. Guiding the customer in the right direction and all that jazz.

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