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Ask the IT department. Raise the ticket with IT department.
There is no category coming for hardware replacement.
Ye sala puri company hi chindi h 😡
Raise a ticket and forget about it. The only way left for you to get new one is by switching to another company. Best luck for that
I have raised a headset request and it is approved by rm .when I reach to collect the headset they are saying we don't have a headset and it will take almost six months and more than that .