My team has been taking AI courses with me. Now other departments want to “borrow” them for advice. There’s an interesting POV that AI fear is based on poor management leads to low adoption of AI and understanding. Your thoughts? https://www.cmswire.com/contact-center/your-contact-center-agents-dont-fear-aithey-fear-your-leadership/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=cx-nl-daily-editor-250709-ap&mkt_tok=NzA2LVlJQS0yNjEAAAGbjlpXhQk5ma2J_0EX-baXfUxKf3b6_ljfr0p7KceKylE5Ghqn6yXKPPbOKn5LNYfl4QYlQ1lVBfloxW-UTyJUJKDX86wMhK8nEObaJTrDDEaM4tDpgg




