One guy walked in wearing the most colorful and obnoxious cowboy hat I’d ever seen. He walked around for hours. He never asked for help, never once accepted customer assistance. Nobody knew what he was looking for.

Well, he eventually disappeared. Nobody knew where he’d gone. The store is massive, so maybe nobody had seen him leave. Well, nope, an hour later he appears again, being escorted out by cops.

No idea what he did, or what he was up to. Nice hat though.

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So weird. I feel like we get plenty of shady customers, but it's not often that we get someone wearing a brightly colored costume while they're trying to do something shady lol. Normally they're dressed in black.

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This is so crazy, I wish I knew more about the story. These kinds of situations are the best ones; it's just like on TV. That’s one of those “did that just happen?” stories you tell for years. I once had a guy spend 45 minutes pretending to be on a conference call in the garden section.

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During a busy Christmas rush (so, a LOT of people in the store), I had a guy on speakerphone with his bank. His account was compromised, and he was trying to sort out what happened. This involved LOUDLY giving the bank representative his account number.

That started my mantra, don't yell your account number in a crowded store, if you don't want your account hacked. ;)

Don't you love when you can just pinpoint the customers who are going to be problematic 🤣 We have a chronic troublemaker who is banned from our store, yet he still tries to make entry. I have to give it to him for being persistent, though. I feel like he has made a hobby out of trolling our store lol

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I had one of those, years ago. My favourite was, when I would catch him, he'd claim to be his own twin brother.

Uh, buddy, I just walked in. The reason I knew you were in here is, I saw your car outside (illegally parked in a handicap spot). So, I suggest you leave before your or your brother's car gets towed.

That's crazy. At least his fun cowboy hat and disappearing chronicles probably helped you get through shift. Stuff like that keeps the day interesting. We have been taught though that big hats mean big distractions. It's not foolproof, but at least we're always heightened in case it's right .

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