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What approaches have helped you earn trust in those first months?
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I generally do not speak unless I have something valuable to contribute which I think is a skill many should learn. It really gives more credibility when you do actually speak up. I like to listen, take away what I don’t understand, do my research and then validate my understanding is accurate with management or whomever would be best. Also don’t be afraid to say I don’t know but I will find out. Following up in those instances also build trust and credibility. Lastly, relating new information to previous experience is helpful, ex I worked in consumer mortgage for years and made a switch to commercial banking, I was able to related different products from commercial to the consumer products which helped me understand quicker and now when I train employees I can provide examples that they may understand from a real world sense.