This isn't from my current job but from a previous. We had a customer that wanted a "service manual" (not a thing in motorcycle world) for his bike. He called me and my managers everything under the sun. I apologized and asked if he'd rather talk to one of my managers, he said "yes, yes I would. I apologize for cussing at you." I transfer him to my GM letting him know what's going on. Next thing I know I hear "YOU DO NOT NEED TO FUCKING SWEAR AT ME!" we never heard from him again lol

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