What does Genpact actually do? Could someone explain with perhaps an example or so.. are they a consulting company or a software company? The description online is so confusing!Genpact

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They mess up transformation projects and then other firms come fix it

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BPO convereted to consulting

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Body shop

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It’s a BPO firm. Cheap labour to run low value work in India. They are not a consulting firm, they are not a technology firm, and they are not an AI firm.

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