What I think is the worst part of the job as a CSR is working with a team that make you feel unwelcome and not part of the team. Everyday, I had stomach pains dreading reading my emails or will I get help that I need when I need it and will it be correct? . I had a supervisor who constantly said "You think you're doing well? "You really feel that way ?" or even be told in a IM from a previous manager WTF after being asked if my last call was done. The team was very cold as well.

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Sounds like the definition of a toxic workplace. I would highly suggest seeing what else is out there, but if you can stand it, don't quit until you have another job lined up.

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Wow, that sounds like a toxic environment for you. I am so sorry for that, but it's not the role, it's your team. When you feel the way, you know that's not your place. Sending you good vibes because you do deserve to feel welcome, don't let anyone tell you otherwise.

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I felt just like that and had very similar situations happen at my previous job as well as a very toxic workplace. I was looking for another position/job but unfortunately was fired before I could find another job. Also they pointed me out of a job because of being late bc of traffic issues that were beyond my control. I left my house an hour and a half before having to be at work each day to make sure I was there on time. Most of the time I was on time and best the ops manager there but yet they couldn’t understand and be considerate when I got stuck in traffic and notified my supervisors and management. They also fought/ disputed my unemployment claim and I did not get unemployment. Thankfully I am starting a new position tomorrow

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