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Duty Manager or upper management? For a duty manager or direct manager it is quite simple: does he or she protect his or her team from the questionable decisions of upper management or executives? When the good idea fairy strikes, does your direct manager try to stop it? They say the "expletive" rolls down hill, does your manager try to shield you from it? To me, a manager is never just someone who hands out assignments and gets on your back, but also actively protects you.
In 4 year's I had 3 managers. Two of them treated me like a human being...the other one was sarcastic and rude!
You have mentioned a few attributes that you have observed. I'd suggest that a good manager is honest, consistent, forward thinking, fair, and works with the team to start. One thing I'd like managers to remember: they do not have all the answers and growing professionally is key.
I would say that a bad manager is someone who micromanages everything you do. Instead of using initiative and also some autonomy you always feel you have to ask your manager for constant approval to get the job done. Whereas as good manager is more like a leader because they give you the autonomy to get the job on your without any approval. Good Managers know how to lead because they want the people who work under them to succeed and become great leaders themselves. Bad managers tend to set you up for epic failure because they don't want you to succeed in anything. Bad managers will always take away credit from you where is credit is due because they don't care about the hard work you have put into while doing a task
Because the micromanaging process is eating into the productive time. Which translates into the total energy waste per day. It’s cheaper to just have people fill out a weekly report of what they accomplished than it is to micromanage them to death. On average they feel more confident and have less mistakes in my experience.
A good manager is a leader not a manager.
At my last job, I had felt like I had a supervisor that had my back. That transitioned to him becoming a "yes" man for his boss. I was thrown under the proverbial bus for things that weren't my fault. I took the reprimands for it all and retired rather than quit. So unfair, and also still so invisible. It's a horrible quagmire. Makes my tummy upset quite frequently. I didn't do anything wrong, but was treated as if I were the devil incarnate.
Someone who gets in the trenches and shows you how vs, behind a desk telling you how!
I have found that the managers that encourage growth & learning. Much like Teachers, will garner the most respect. The managers who want to constrain/limit an employee's potential is limiting the success of that manager's team. If you want to be a leader, allow your students/apprentices/employees to excel in what they're good at. Talent shouldn't be a hindrance to a business, but an asset to have and celebrate the knowledge they bring to the table.
My favorite boss was actually our Director. He was open to us. He protected us, he worked with our main manager and our direct supervisors and he didn’t hide things from us, we knew in advance when layoffs were coming. We knew why. We knew what the problems were affects projects we felt like people like he treated us people and gave us the tools to warn our people. He fought RTO for teams that it makes sense for and although that battle was lost for some employees and I was one of the people laid off thousands more kept their jobs under his leadership. I still use him as reference and honestly I’m glad I worked with him.
I’m
Accountability, or the lack there of.