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What is EBA IN Bosch?
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What is EBA IN Bosch?
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Align on speaking roles, clear outcomes, objectives each speaker is responsible for and social contracts like "no-pile on" rules before you walk into a client meeting. We use a sales technique called as "contact planning" to nail these before hand. After the call, Immediately debrief - discuss if outcomes were met, what we could've done better and if there was drift from the social contract agreed to prior.
Makes it a data driven conversation, takes the emotion and egoic slights out of the conversation. do this consistently and eventually you start setting a pattern of behavior and boundary with this person.
Sounds like they got this. Go fish somewhere else.